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Deputy Associate Director for Operations
Title: Deputy Associate Director for Operations, MS-801-15

Salary Range: $110,621 - $154,869
Number of Vacancies: One (1)

Area of Consideration: Open to the public
Collective Bargaining Unit: (Non-Union) This position is not a collective bargaining unit. No. of Openings: One (1)
Duration of Appointment: Management Supervisory Service (MSS) At-Will. At-Will employment applies to the Management Supervisory Service (MSS). All positions and appointments in the MSS serve at the pleasure of the appointing authority and may be terminated at any time with or without cause.

Job Summary

This position is located in the District Department of Transportation (DDOT), Operations Administration (OA). This position serves as the Deputy Associate Director for Operations with responsibility for assisting with leadership and direction of the Office of the Chief Operations Officer (COO). The position also serves as an advisor on the provision of safe, efficient, and effective transportation operations and maintenance services in compliance with governing guidelines including but not limited to congressional enactments, U.S. Department of Transportation, Federal Highway Administration, D.C. government regulations, etc.

This position is responsible for independently coordinating and managing special programs, deployments and the overall administrative and productivity functions of the OA.

Duties and Responsibilities

Works under the administrative direction of the COO, who sets the overall objectives to be achieved and resources available. The incumbent is responsible for managing the assigned OA administrative staff in the support of each division’s budgeting, recruitment, productivity and employee relations matters.

Responsible for planning, directing, evaluating and supervising the neighborhood maintenance coordinator program of the Operations Administration. Corrects deficiencies in productivity, accuracy, effectiveness and customer service; and keeps management informed of any operational, deployment or coverage issues that may impact operations.

Assists COO and Associate Directors of the OA with the drafting of scopes of work, presentations, and specifications, secure quotes for small purchases and oversees the administration’s purchasing cards program. Develops and updates the standard operating procedures (SOP) for the core services provided by the OA.

Attends meetings with or on behalf of the COO where issues of significant administrative, managerial and programmatic impact are discussed. Provides supporting information, and addresses issues and concerns raised by associate directors and program managers.

Prepares and reviews cost breakdowns, progress, productivity, and overtime reports. Provides administrative and technical reports to ensure that program goals are met. Monitor the OA for cost efficiency and effective utilization of personnel and equipment. Identifies best practices.


Bachelor’s degree in business, administration, finance or related field is required. PMP certification and an advanced degree in public administration, business administration or similar field are preferred.

Work Experience

Seven (7) years of work-related skill, knowledge or experience overseeing transportation operations and services, including at least three (3) years of supervisory experience.

Demonstrated expertise in contract administration and management of transportation contracts to include the management of contractors responsible for the work.

Demonstrated ability to compose correspondence and effectively communicate with diverse audiences and various organizational levels, both orally and in writing.

Demonstrated ability to prepare and present complex, controversial and safety-sensitive information.

Demonstrated knowledge of public relations techniques sufficient to effectively represent DDOT and explain programs, objectives and alternatives at conferences, meetings with senior managers and/or elected officials, employees groups and special interest groups.

Demonstrated expertise and professional experience managing multiple complex public policy issues and programs/projects in an urban setting. Expert analytical and evaluative skill is required to analyze situations, identify problems, probe causes, suggest courses of action, and implement recommended actions.

Demonstrated ability to plan, implement and evaluate projects and/or programs; analyze data and resolve discrepancies; interpret, explain and apply a variety of regulations and standards.

Experience in providing leadership in a supervisory capacity and team-based environment and in securing support and cooperation of staff.

Special Requirements

Progressive management experience required and intermediate expertise with Microsoft Office Products, and work management software. Incumbent may be required to work weekends, evenings, and in on-call situations to support programs, snow removal, and special operations. Incumbent must possess and maintain a valid driver's license.

This position is classified as an essential/emergency position under the provisions of the District Personnel Manual Chapter 12. As such, the incumbent is required to serve in emergency situations to perform critical duties, i.e., snow removal, debris removal, transportation, shelter, operations, food distribution, and communications. These duties may be performed when the government is closed or when employees are dismissed early.

Work Environment

The work is normally performed at a desk in an office environment. The incumbent will be required to attend occasional night and weekend events and meetings.

DDOT is an employer of choice for any job seeker who has passion, energy, and enthusiasm about our city. Employee benefits include:

Health and life insurance benefits and retirement benefits (More information about these benefits is available on the D.C. Department of Human Resources (DCHR) website at
Complimentary Capital BikeShare Membership
Free rides on DC Circulator buses
Continued professional development, and professional growth through d.University, the in-house training available for all DDOT employees
Flexible work schedule (team and role dependent)
Employer-assisted housing loan program, providing payment and/or closing cost financing for first-time home buyers (restrictions apply)
The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.


Posted on: Wednesday, February 28, 2018
This listing expires on: Wednesday, March 14, 2018

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